Privacy Policy

US CREATIVITY, S.A.S. de C.V. (hereinafter “CLAY”), incorporated under the laws of the United Mexican States and located at Río de la Plata 202, Office 2, Colonia del Valle, San Pedro Garza García, Nuevo León, C.P. 66220, is responsible for the processing of your personal data in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”) and its Regulations.

PERSONAL DATA

The personal data that CLAY may collect, either directly or indirectly, includes but is not limited to: first and last names, addresses, phone numbers, email addresses, company name, IP address, and browsing cookies (see Cookie Policy section below).

Users guarantee the accuracy, authenticity, and validity of the personal data they provide and agree to keep it duly updated.

PURPOSES & USAGE

Your personal data may be used for the following purposes:

  • Responding to contact or quotation requests
  • Sending information about our services or updates
  • Establishing and managing business or contractual relationships
  • Complying with applicable legal obligations

Additionally, we may use your data to:

  • Send marketing communications, newsletters, and promotional material
  • Conduct market research or satisfaction surveys

DATA SHARING & TRANSFERS

Your data may be transferred to third-party data processors, within or outside of Mexico, for complementary services such as hosting, email marketing platforms, analytics tools, or CRM systems. In all cases, CLAY ensures that such third parties comply with adequate data protection measures.

SECURITY MEASURES

CLAY implements appropriate technical, administrative, and organizational measures to safeguard your personal data. These include SSL encryption, secure passwords, and restricted access to information.

RIGHTS: ACCESS, RECTIFICATION, CANCELLATION & OBJECTION

You may exercise your rights to access, correct, cancel, or object to the use of your data, limit its processing, or revoke your consent in accordance with the Law and its Regulations.
To exercise these rights, contact us via email at hey@clay.mx.

Requests must include:
1. Your full name and a means of contact (email or address)
2. A copy of your valid official ID or proof of representation
3. A clear and precise description of the personal data you wish to access, correct, cancel, or object to
4. Any additional elements that help locate the data, and
5. Any other requirement established by law or regulation

DATA RETENTION

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected and in compliance with applicable legal timelines.

CHANGES TO THIS PRIVACY NOTICE

CLAY reserves the right to modify, update, or adjust this privacy notice at any time.

This Privacy Notice and any related data processing activities are governed by the applicable laws of the United Mexican States. By accepting this Privacy Notice or by not objecting to it after it has been made available to you, you expressly accept its terms and agree to submit to the jurisdiction of the courts of Nuevo León, Mexico, for any claim or dispute arising from it.

COOKIE POLICY

We use cookies and similar technologies to enhance your experience on our website, analyze browsing behavior, and personalize content.

Types of cookies we use:

  • Functional: Required for the website to operate properly
  • Analytics: Used for statistical purposes (e.g., Google Analytics)
  • Advertising: Used to serve personalized ads or remarketing

Upon entering our website, you will see a banner allowing you to accept or decline non-essential cookies. You may delete stored cookies at any time, configure your browser to request approval before storing cookies, or disable cookie storage entirely.